Legal Notice

Last updated: 14 August 2026

1. About The Sensory Vault

This website, www.thesensoryvault.co.uk, is operated by The Sensory Vault Ltd.

Company name: The Sensory Vault Ltd
Company number: 16455908
Registered office: 2 Exeter Street, Cottingham, England, HU16 4LU
Website: www.thesensoryvault.co.uk

The Sensory Vault Ltd is a company registered in England and Wales.

The website is operated as an online retail store supplying sensory products, sensory toys, sensory equipment, comfort products and related goods to customers in the UK and, where applicable, other territories.

2. Use of This Website

By accessing or using this website, you agree to comply with this Legal Notice and all applicable laws and regulations.

You must not use this website:

• For any unlawful or fraudulent purpose.
• To attempt to gain unauthorised access to the website or its systems.
• To interfere with the operation or security of the website.
• To reproduce, copy, distribute or commercially exploit website content without permission.
• In any way that could damage, disable, overburden or impair the website.

We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been breached.

3. Intellectual Property

Unless otherwise stated, all content appearing on this website is owned by or licensed to The Sensory Vault Ltd.

This includes, but is not limited to:

• Website design and layout
• Logos and branding
• Product descriptions
• Photographs and graphics
• Text and written content
• Videos and other media
• Page designs
• Website materials

This content is protected by applicable intellectual property and copyright laws.

You may view and use the website for your personal, non-commercial purposes. You must not reproduce, modify, copy, republish, distribute or commercially exploit our content without obtaining prior written permission from The Sensory Vault Ltd.

Where product images, descriptions or other materials are supplied by manufacturers or third-party suppliers, the relevant intellectual property may belong to those third parties.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions and other information displayed on the website are accurate and up to date.

However, product colours, packaging, dimensions, specifications and appearance may vary from photographs or descriptions, particularly where products are supplied or manufactured by third parties.

We reserve the right to correct errors, update information and amend product specifications where necessary.

Nothing on this website affects your statutory rights as a consumer.

5. Prices and Availability

All prices displayed on the website are subject to change without notice.

We make reasonable efforts to ensure that prices and availability are accurate. However, errors may occasionally occur.

If an error is identified after you have placed an order, we will contact you as soon as reasonably possible and explain the available options.

Certain larger, specialist or made-to-order products may have longer delivery times. Any applicable delivery information will be provided on the relevant product page or during the ordering process.

6. Website Availability

We aim to keep the website available and functioning correctly. However, we do not guarantee that the website will always be available, uninterrupted or free from errors.

The website may occasionally be unavailable due to maintenance, updates, technical problems, hosting issues or circumstances outside our reasonable control.

7. Third-Party Websites and Services

This website may contain links to third-party websites, services or platforms.

These links may be provided for convenience or additional information. We do not control and are not responsible for the content, availability, security or privacy practices of third-party websites.

You should review the terms and privacy policies of any third-party website you visit.

8. Limitation of Liability

To the fullest extent permitted by law, The Sensory Vault Ltd shall not be responsible for losses or damage arising from your use of this website where such loss or damage could not reasonably have been anticipated or where the law permits such limitation.

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

Nothing in this Legal Notice affects your statutory rights as a consumer or excludes or limits liability for matters that cannot legally be excluded or limited.

9. Sensory and Specialist Products

Some products sold through The Sensory Vault may be designed to provide sensory stimulation, comfort, regulation or support.

Product information provided on this website is for general information and product-use purposes only. It should not be interpreted as medical, clinical, therapeutic or professional advice unless expressly stated otherwise.

Customers, parents, carers, schools and other organisations should consider the individual needs and circumstances of the person using a product and follow any safety instructions supplied with the product.

Products should always be used in accordance with the manufacturer's instructions and applicable age, weight, supervision and safety recommendations.

10. Privacy and Personal Data

We take the protection of personal information seriously.

Information about how we collect, use, store and protect personal data is provided in our Privacy Policy.

Our website may also use cookies and similar technologies. Further information about these technologies and how they are used is provided in our Cookie Policy, where applicable.

11. Online Orders

Purchases made through this website are subject to our Terms and Conditions, which contain further information regarding orders, payment, delivery, cancellations, returns and refunds.

Nothing in this Legal Notice replaces or overrides those terms.

12. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to our business, website, legal requirements or services.

The latest version will be published on this page, together with the date it was last updated.

13. Governing Law

This Legal Notice and your use of this website are governed by the laws of England and Wales, unless applicable consumer protection legislation requires otherwise.

Any disputes will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory rights you may have under applicable consumer law.

14. Contact Us

If you have any questions regarding this Legal Notice or the operation of this website, please contact us through the contact details provided on our website.

Company number: 16455908
Website: www.thesensoryvault.co.uk

© 2026 The Sensory Vault Ltd. All rights reserved.